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Customer support, store partnerships, rider enquiries — reach us any way that works for you.

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+234 906 417 4888
✉️
info@smartlaundryconnect.com
💬
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𝕏
@slconnectapp
📍
Abuja, Nigeria
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Smart Laundry Connect
Nigeria's laundry marketplace
📞
Phone & WhatsApp
+234 906 417 4888
✉️
Email us
info@smartlaundryconnect.com
support@smartlaundryconnect.com
📍
Headquarters
Abuja, Federal Capital Territory
Nigeria
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Follow us
🕐 Support hours
Monday8:00am – 8:00pm
Tuesday8:00am – 8:00pm
Wednesday8:00am – 8:00pm
Thursday8:00am – 8:00pm
Friday8:00am – 8:00pm
Saturday9:00am – 6:00pm
SundayClosed
Our coverage

Where we serve you.

We're live in states across Nigeria and growing fast. Hover a state to explore.

Lagos
✓ Available
Headquarters — Abuja
Active — stores available
Coming soon
Not yet covered
🟦 Active states Loading…
🟡 Coming soon
Lagos
Active in 12 areas
✓ Stores available — View stores →
Common questions

Frequently asked

How quickly will you respond to my message?▼
We typically respond within 4 hours Monday to Saturday, 8am–8pm. For urgent issues, call or WhatsApp +234 906 417 4888 for immediate assistance.
My order hasn't been delivered — what do I do?▼
First, check your order status on the dashboard or via the tracking link in your SMS. If it shows "delivered" but you haven't received it, select "Customer Support" above and choose "Order not delivered" — include your order number so we can investigate immediately.
How do I list my laundry store on the platform?▼
Visit smartlaundryconnect.com/store/register to apply. Our team reviews all applications within 48 hours. You'll need your store name, address, phone, and bank details. Commission is 20% per order — no upfront fees.
Is my city covered?▼
Check the map above! We're currently active in Lagos, Abuja (FCT), Rivers (Port Harcourt), and several other states, with more being added each month. Even if your exact area isn't covered, sign up and we'll notify you when we launch near you.
How do I become a delivery rider?▼
Visit smartlaundryconnect.com/rider/register or select "Rider Enquiry" in the form above. You need a valid government ID, a motorcycle or bicycle, and a smartphone. We provide onboarding and competitive earnings.
Can I get a refund?▼
Yes. If your order was never picked up, we refund 100%. If there was a quality issue (damaged or missing item), we investigate within 24 hours and offer a refund or free redo. Use the "Refund request" subject in the support form above.